The contract manager and software asset manager create software contracts, add. Tracking inventory is more than just gathering a list of all computers, software and servers. Managing software licenses with bmc remedy asset management. The actual developer of the software is bmc software. Developed for small to mediumsized businesses, trackit. Most it managers would agree that understanding and managing their assets is one of the biggest challenges they. If you are using a home grown solution or a freeware solution and just need something solid. Jun 06, 2012 software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order conversion, knowledge management, service level management, asset management, change management, software license management, mobile device access, enduser selfservice and more. It service management itsm and help desk software with asset management for small to medium sized businesses.
Never waste money buying software licenses you dont need or worry about fines or penalties. The software license management lifecycle, as described in the software lifecycle, is implemented as described in the following table. Change management, software license management, knowledge management, enduser self service web portal, it purchasing. Bmc client management automates management of your it assets to help control costs, maintain compliance, and reduce financial risks. Cris is the principal product manager and marketing manager for trackit.
Single access point for all help desk and asset management activities with rapid time to value and low cost of ownership. The modulestructured software offers everything you need for managing your it help desk starting from knowledge base solutions to software license management. Aug 10, 2016 inventory and software license management. Bmc stock was originally traded on nasdaq under the symbol bmcs and on the new york stock exchange with symbol bmc, but the. Bmc trackit download numara software was a software company based in tampa, florida which made it service and asset management software, targeted at network management and. Im in the process of setting up the software license management module to. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to. Let getapp help you determine if the competition offer better features or value for money. Feb 11, 2015 open the configuration module inside trackit. Help desk is designed specifically with the needs of small to midsized organizations in mind. How to download and apply software and licenses for trackit. Implementing software license management bmc documentation. You should already have a bmc account to access license files and software.
If you are using a home grown solution or a freeware solution and just need something solid, reliable and affordable to help you get your help desk under control, try trackit. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company. For compliance calculations, you can get data from an bmc remedy ar system form, in. The platform is equipped with a keyword searchable known issue. It s worth considering for asset management if your business. Seamlessly automate processes and effectively manage clients with bmc client management 12. In short, slm is a plan to help you monitor and maintain all your organizations various software licenses. Oct 01, 2015 asset management software bmc track it. Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your. Software license management, or slm, is part of overall software asset management sam capability and involves the process of reducing, documenting, and controlling total it costs.
Several enhancements have been added to release 11. Software license management helps you keep track of and report on the number of software licenses owned and utilised within your organisation. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to operate in the cloud, in a hybrid model, or in your own data center. Bmc ttrackit brings together everything you need to deliver a great it help desk service and gain better control of your it environment. We use it to keep track of our day to day requests for support by all of our users and also use it. If you do not, go here to learn how how to obtain your track it.
Web components are installed on a server other than where trackit. Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your organisation. Licenses and software you should already have a bmc account to access license files and software. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order. Gain control over your software licensing costs and get access to instant and accurate license information. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company might need. The knowledge management module is used to build a database of known issues and their general solution. Download a free trial version today and use it for 30 days risk free.
Software license management slm explained bmc blogs. Trackit it help desk software for small to midsize businesses. If you have questions about licenses or license keys, refer to requesting licensing and. It is automatically updated when the knowledge article is modified. In fact, over 50,000 customer sites worldwide have installed a trackit. Its worth considering for asset management if your business. Numara software has been integrated into the bmc it service management portfolio. Software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an. Bmc trackit free download free software download for. Full featured, easy to deploy, easy to use and costeffective, trackit. Click on the product updates pod and select license update. A software license management tool when you need it most. It help desk software includes everything you need for it help desk, asset and change management. Seamlessly automate processes and effectively manage.
If you are using a bladelogic product version prior to 8. In addition, since it has mobile access, tech are easily able to update the status of their tickets in real time as they complete them out in. Full featured, easy to deploy, easy to use and costeffective, track it. Bmc offers saasbased and onpremise software and services in areas including cloud computing, it service management, automation, it. Bmc offers saasbased and onpremise software and services in areas including cloud computing, it service management, automation, it operations, and mainframe. Change management, software license management, knowledge management, enduser self service web portal, it. This license portal is only for downloading licenses for trackit. Apr 07, 2015 cris is the principal product manager and marketing manager for track it.
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